OPerations PArtners
We want creativity to stay creative. While you grow the product and brand, we keep clients, stock, suppliers, replenishment, and deliveries moving.
01 / THE OPPA EFFECT
Orders look manageable one by one. Then come supplier follow-ups, stock corrections, returns, delivery issues, and a stream of unread “quick questions”. Try the handoff.
You, right now
One click. Four fewer things living in your head.
02 / WHAT LEAVES YOUR DESK
We do not have physical access to your products. We manage everything that can be handled remotely — from records and client messages to supplier, warehouse, and logistics coordination — while your on-site team handles the goods themselves.
Task ownership, checklists, deadlines, access rules, blocker tracking, and a concise weekly status.
Supplier search, quote comparison, consumables planning, packaging, production tracking, and restock control.
Remote delivery coordination, shipment status, handoffs, missing-item follow-ups, and the records behind physical stock.
Incoming requests, task clarification, agreements, expectations, updates, and negotiation.
Remote order and stock administration, reservations, CMS updates, marketplace workflows, and coordination with warehouse staff on discrepancies.
Remote review of condition reports, serial numbers, photo and video evidence, return records, and marketplace disputes. Physical checks stay with your on-site team.
03 / THE HUMANS
Dima owns the client conversation and store workflow. Anna owns suppliers, replenishment, and logistics. Together, we keep decisions and execution in one loop.
Suppliers, replenishment, and logistics
Store operations, clients, and negotiations
No hidden subcontractors. You always know who owns the result.
04 / RECEIPTS
These examples show how we handle records, stock data, suppliers, and evidence when routine operations stop being routine.
Full cost
reimbursed
Dima matched serial numbers and assembled photo and video evidence after a customer returned a dummy instead of the shipped smartphone. The marketplace reimbursed the store for the device.
1,000+
Dima reviewed a transferred catalog, restored missing barcodes, and redistributed stock between marketplace accounts.
Within hours
Dima checked the warehouse trail and security footage. A courier label had been applied to the wrong parcel.
Up to 30%
Anna compared packaging and print suppliers and built a reusable vendor base for future orders.
About 50%
Anna found a direct theatre contact that reduced one programme cost by approximately half and remained available for future requests.
05 / PRICING
Monthly revenue helps you find a starting point. The final scope depends on the processes, channels, store volume, and response time you want us to own.
01 / CHOOSE MONTHLY STORE REVENUE
Tap your average monthly revenue to see the recommended scope and starting price.
One Store Problem
One operational issue: a stock mismatch, supplier delay, returns flow, or another clearly bounded problem. We review it, diagnose the cause, and deliver a practical fix or action plan.
€180one-off
One defined outcome
One Process
Choose one: order administration, returns coordination, stock updates, supplier follow-ups, or another repeatable process for one store.
€390/ month
One process · weekday workflow
Store Support
Day-to-day ownership of one stream: customer requests and order issues, returns, or order administration, through agreed channels.
€750/ month
One stream · agreed channels
Store Operations
Orders, customer support, stock control, supplier coordination, and warehouse or logistics handoffs managed as one connected workflow.
€1,350/ month
Several connected processes
Fractional Ops Team
Several operational processes, cross-channel coordination, reporting, and priority handling. Evening, weekend, and urgent coverage are quoted separately.
from€2,200/ month
Custom scope and coverage
Revenue is only a guide. We recommend the final level after reviewing your real operating scope.
Your working rhythm is individual. Availability, response times, and contact windows are agreed with every store separately.
The quote follows complexity. Processes, channels, order and message volume, suppliers, logistics, and urgency shape the final price.
06 / FIRST DATE
€180 · one defined store problem
The one-off start is for one clearly bounded problem. We agree the outcome before work begins, investigate the bottleneck, and deliver a practical fix or action plan.
Send the store link and the routine taking the most time.
We agree the outcome, access, channels, timeline, and communication rules with you.
We handle the work while tracking findings, blockers, and decisions.
We compare planned and actual workload, then agree whether to continue or adjust scope.
07 / LET’S TALK
Send your store link and the one task you want off your desk. We’ll match it to a clear workload boundary and starting level.
